Returns & Exchanges
At Hawkins, we want you to love your home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. We strive to make the process as seamless as possible to ensure your space feels exactly how you envisioned it.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original boxes with all protective inserts to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing